PRIVACY

Privacy & Security Policy

This web site ("Web Site") is operated by Amara Rugs., which includes Amara Rugs, Amara, “we” and “us”. This privacy policy only covers information collected at this Web Site and at the store’s physical property. All of Caravan Rug’s websites, including amararugs.com are currently covered by this privacy policy.

Security

Personal information provided on the Web Site and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s"indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.

We are committed to handling your personal information with high standards of information security. We take appropriate physical electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our customer service center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

spnThis website is built upon the Goozga ecommerce and shopping cart platform by TRIXMEDIA, and it uses the following security services by our trusted partners, which are well known in the ecommerce and web development industry:

  • SSL by Comodo
  • Transaction services and gateway by Beanstream, PCI Compliant

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.

We post this privacy policy to explain our information collection practices and the choices you have about the way information is collected and used. As we continue to develop our Web Site and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

This Privacy Policy was last updated on January 1, 2013.

The Information We Collect

Generally, you may browse the Web Site without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this Web Site. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Web Site or participate in all of its features.

We receive and store any personally identifiable information you enter on the Web Site, whenever you shop with Amara Rugs--- online, through our catalogs, or in our stores, or information you give us in any other way. For example, we may collect the following personally identifiable information: your name, address, telephone number, driver's license number, birth date, and e-mail address. If you use a credit or debit card or pay by check, we will also include your account number.

When you register with us as an online customer, we may ask for additional information, such as your favorite designers.

If you use one of our services, or participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this Web Site, our web servers automatically collect anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

We will disclose some information to the provider of our shopping cart and ecommerce platform Goozga, TRIXMEDIA.

How We Use The Information We Collect

We use the information we collect for various purposes, including:

  • to complete your purchase transactions;
  • to provide the services you request;
  • to send you our catalogs and other offerings by mail;
  • to keep you informed about the status of your orders;
  • to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you;
  • to notify you of product recalls or provide other information concerning products you have purchased; and
  • to improve our merchandise selections, customer service, and overall shopping experience.
Others With WHOM We Share Your Information

Amara Rugs: All of the above information that we collect, as described above, may be shared among all Amara Rugs's entities.

Service providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis;(d) provide fraud prevention; and (e) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.

Other companies: We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you.

Business Transitions: We may transfer or share a copy of personal information about you in the event that the company or one of its properties, affiliates or subsidiaries, goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via email or prominent notice on our web site prior to a change of ownership or control of your personal information, if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of Amara Rugs to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. Amara Rugsspecifically reserves the right to transfer or share a copy of personally identifiable information collected from its websites to the buyer of that portion of its business relating to that information.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Web Site or the public.

Your Choices Regarding The Use Of The Information We Collect

We provide you with a number of choices regarding our handling of your nonpublic personally identifiable information.

Direct Mail or Telephone Marketing: If you shop at Amara Rugs and wish to be removed from the list of customers that receive direct mail or telemarketing calls, please either:

  • call: (310) 378 6999
  • write to This email address is being protected from spambots. You need JavaScript enabled to view it.

If you choose to write to us, please include your name, address and credit card account number (if you have one), and state one of the following:

  • "NO MAIL OFFERS" (if you don't want to receive offers by mail);
  • "NO PHONE OFFERS" (if you don't want to receive offers by phone); or
  • "NO PHONE OR MAIL OFFERS" (if you don't want to receive either).

Because customer lists often are prepared well in advance of an offering (sometimes several months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.

Amara Rugs partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our Web Site by the use of tracking cookies or other techniques.

Children's Privacy

Protecting children's privacy is important to us. Our Web Site is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our Web Site is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent. Our online sweepstakes are restricted to entrants who are at least 18 years old.

Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.

Links To Other Sites

While visiting AmaraRugs.com, you may encounter links to Web sites operated by our business partners or other third parties. This does not mean that we endorse these Web sites. We do not make any representations or warranties about any Web site you may access through this Web Site. They are independent from us, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site.

Online Account Registration

To make online shopping faster and easier at this Web Site, you may register. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.

If you are using a public computer, we strongly encourage you to logout at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer

Email

You will receive promotional e-mails from us only if you asked to receive them. If you do not want to receive email from this store or its affiliates, you can click on the unsubscribe link at the bottom of any email communication sent by us. Please allow us three business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

Acceptance

By using this Web Site, you accept the policies set forth in this Privacy Policy.

Any Questions

We’re happy to provide additional information. Please:

call: (310) 378 6999

write to: This email address is being protected from spambots. You need JavaScript enabled to view it.