TERMS & CONDITIONS
When you use this Web site, you are automatically agreeing that both your access to the site and your use of it are:
- Subject to the terms and conditions in this legal notice, which may change at any time without notice.
- Subject to all applicable laws.
- Undertaken at your own risk.
Please refer to this page frequently to review our current terms and conditions of use.
The following elements of this Web site are the property of Amara Rugs. or our suppliers, and are protected by United States and international copyright laws: all text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations - both individually and as they are compiled on the site.
The layout, functionality and software of this Web site are the property of TRIXMEDIA and/or Goozga, and are protected by United States and international copyright laws.
The trademarks or trade dress of Amara Rugs. and our affiliates may not be used without our written permission. Trademarks or trade dress include the Amara Rugsname and logo, and other graphics, logos, page headers, button icons, scripts, and service names of Amara Rugsproducts, services, and programs, and those of our affiliates.
All other trademarks that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates, including TRIXMEDIA and/or Goozga.
One or more patents may apply to this website. These patents may be owned by Amara Rugs. or TRIXMEDIA, provider of ecommerce and shopping cart platform Goozga.
Use of Website
You have permission to electronically copy and print hard copies of pages from this Web site solely for personal, non-commercial purposes related to placing an order or shopping with www.AmaraRugs.com. Unless we give you written permission in advance, any other use of this Web site, its content and its information, including linking or framing to this Web site, is strictly prohibited.
Errors And Inaccuracies
Our goal is to provide complete, accurate, up-to-date information on our Web site. Unfortunately, it is not possible to ensure that any Web site is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions -- including after an order has been submitted -- and to change or update information at any time without prior notice. We sincerely apologize for any inconvenience this may cause.
Disclaimer of Liability
We make no representations or warranties of any kind, whether express or implied, with respect to this Web site, its content, or the information available on or through it; they are provided "as is," with all faults. Except as otherwise provided under applicable laws, we and our corporate affiliates, and the directors, officers, employees, agents, contractors, successors and assigns of each, will not be liable for any damages whatsoever arising out of or related to the use of this Web Site or any other Web site linked to it. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if we are notified in advance of the potential for any such damages.
Except for information necessary to place an order, we do not want to receive confidential or proprietary information or trade secrets through this Web site. Any information, materials, suggestions, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
By visiting this Web Site, you agree that the laws of the state of California, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us or any of our affiliates.
Protecting Your Information
As part of our ongoing commitment to ensure that your shopping experience with www.amararugs.com is protected, Amara Rugs. will prosecute all unauthorized or fraudulent transactions to the fullest extent allowed by law.
Privacy & Security Policy
Personal information provided on the Web Site and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s"indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.
We are committed to handling your personal information with high standards of information security. We take appropriate physical electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our customer service center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.
spnThis website is built upon the Goozga ecommerce and shopping cart platform by TRIXMEDIA, and it uses the following security services by our trusted partners, which are well known in the ecommerce and web development industry:
- SSL by Comodo
- Transaction services and gateway by Beanstream, PCI Compliant
To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
The Information We Collect
Generally, you may browse the Web Site without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this Web Site. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Web Site or participate in all of its features.
We receive and store any personally identifiable information you enter on the Web Site, whenever you shop with Amara Rugs--- online, through our catalogs, or in our stores, or information you give us in any other way. For example, we may collect the following personally identifiable information: your name, address, telephone number, driver's license number, birth date, and e-mail address. If you use a credit or debit card or pay by check, we will also include your account number.
When you register with us as an online customer, we may ask for additional information, such as your favorite designers.
If you use one of our services, or participate in one of our promotions or sweepstakes, we may ask for additional information, such as your age, interests or product preferences.
From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
When you visit this Web Site, our web servers automatically collect anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.
We will disclose some information to the provider of our shopping cart and ecommerce platform Goozga, TRIXMEDIA.
How We Use The Information We Collect
We use the information we collect for various purposes, including:
- to complete your purchase transactions;
- to provide the services you request;
- to send you our catalogs and other offerings by mail;
- to keep you informed about the status of your orders;
- to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you;
- to notify you of product recalls or provide other information concerning products you have purchase
- to improve our merchandise selections, customer service, and overall shopping experience.
Others With WHOM We Share Your Information
Amara Rugs: All of the above information that we collect, as described above, may be shared among all Amara Rugs's entities.
Service providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis;(d) provide fraud prevention; and (e) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements.
Other companies: We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you.
Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and protect our rights or to protect the rights, property or safety of visitors of this Web Site or the public.
Your Choices Regarding The Use of The Information We Collect
We provide you with a number of choices regarding our handling of your nonpublic personally identifiable information.
Direct Mail or Telephone Marketing: If you shop at Amara Rugs and wish to be removed from the list of customers that receive direct mail or telemarketing calls, please either:
- call: (310) 378 6999
If you choose to write to us, please include your name, address and credit card account number (if you have one), and state one of the following:
- "NO MAIL OFFERS" (if you don't want to receive offers by mail);
- "NO PHONE OFFERS" (if you don't want to receive offers by phone); or
- "NO PHONE OR MAIL OFFERS" (if you don't want to receive either).
Because customer lists often are prepared well in advance of an offering (sometimes several months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.
Amara Rugs partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our Web Site by the use of tracking cookies or other techniques.
Links To Other Sites
While visiting AmaraRugs.com, you may encounter links to Web sites operated by our business partners or other third parties. This does not mean that we endorse these Web sites. We do not make any representations or warranties about any Web site you may access through this Web Site. They are independent from us, and we have no control over, or responsibility for, their information or activities.
Online Account Registration
To make online shopping faster and easier at this Web Site, you may register. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.
If you are using a public computer, we strongly encourage you to logout at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer
You will receive promotional e-mails from us only if you asked to receive them. If you do not want to receive email from this store or its affiliates, you can click on the unsubscribe link at the bottom of any email communication sent by us. Please allow us three business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.
We’re happy to provide additional information. Please:
- call: (310) 378 6999
Return & Exchange Policy
As one of the leading source and producer of fine rugs, Amara Rugs will stand behind their products and offers a superb return and exchange policy.
For questions, returns or exchanges, reach out to us at your convenience.
Call: (310) 378 6999
Ship: 23645 Madison Street, Torrance CA 90505
7-Day Return Policy (on-line purchase only)
We understand that rugs will change the ambiance of the room or the area for which it is purchased. We would like to make sure that the rug is right for the space and you are satisfied with your purchase.
The item to be returned must be postmarked within 7days of the date purchased.
You will receive a full refund, less shipping charges, based on the original form of payment, within 7days of our receiving the returned item
1-Month Exchange Policy (on-line purchase only)
The item to be returned must be postmarked within 30 days of the date purchased.
You will receive full exchange credit, less a restocking fee of 10% of the online purchase price and shipping charges, toward your new item.
- All returns and exchanges must be received in the same showroom condition as when they were purchased.
- You’ll receive return instructions via email.
- Securely pack your merchandise with the invoice.
- Ship U.S. Postal Service or UPS. Please insure your package.
- We'll process your return within 3 days of receipt, though it will take longer to appear on your statement. We'll notify you via email when your exchange has been received and processed.
No Returns or Exchanges on Customized Rugs
Rugs will not accept any return or exchange for customized rugs, rug pads and sale items.
Amara Rugs has a free shipping policy, though the shipping & handling fees for certain returns/exchanges may be charged to the customer.
- Standard (7-10 day) shipping is free on all sales.
- Store pickup is always free.
- UPS Ground (3-7 day) shipping is charged to the customer's account.
- UPS 3-Day shipping is charged to the customer's account.
- All samples for approval will be charged on customer’s ups account.
For questions, returns or exchanges, reach out to us at your convenience.
Call: (310) 378 6999
Ship: 23645 Madison Street, Torrance, CA 90505